{"id":180,"date":"2025-06-26T14:26:30","date_gmt":"2025-06-26T14:26:30","guid":{"rendered":"https:\/\/store.elanderma.com\/?page_id=180"},"modified":"2025-12-19T09:50:16","modified_gmt":"2025-12-19T09:50:16","slug":"termos-e-condicoes","status":"publish","type":"page","link":"http:\/\/elanderma.com\/en\/termos-e-condicoes\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"180\" class=\"elementor elementor-180\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f34523d e-flex e-con-boxed e-con e-parent\" data-id=\"f34523d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6554c43 elementor-widget elementor-widget-heading\" data-id=\"6554c43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-db8d28f e-flex e-con-boxed e-con e-parent\" data-id=\"db8d28f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc78ed8 elementor-widget elementor-widget-text-editor\" data-id=\"dc78ed8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Business Identification<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ad9b93 elementor-widget elementor-widget-text-editor\" data-id=\"5ad9b93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>This site is operated by:<\/p><p>ELAN DERMA, LDA<br \/>Headquarters <a style=\"font-size: 14px; font-weight: 500;\" href=\"https:\/\/g.co\/kgs\/HxUFzZi\">R. Joaquim Ribeiro Ferreira n\u00ba14 1\u00ba Piso, Vizela 4815-013<\/a><br \/>NIF: 518225178<br \/>Email: <a style=\"font-size: 14px; font-weight: 500;\" href=\"mailto:elan@elanderma.com\">elan@elanderma.com<\/a><\/p><p>By accessing and using the website <a style=\"font-size: 14px; font-weight: 500;\" href=\"http:\/\/elanderma.com\/en\/\">www.store.elanderma.com<\/a>the user agrees to the present Terms and Conditions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46a5efd elementor-widget elementor-widget-text-editor\" data-id=\"46a5efd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Object<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9830f2c elementor-widget elementor-widget-text-editor\" data-id=\"9830f2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>These Terms govern the access, navigation, and use of the site, including the purchase of products sold by ELAN through the online store. We reserve the right to change these Terms at any time, with any changes being published on the site.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d994319 elementor-widget elementor-widget-text-editor\" data-id=\"d994319\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Recipients<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-572e97e elementor-widget elementor-widget-text-editor\" data-id=\"572e97e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The ELAN online store is intended exclusively for healthcare professionals who are duly qualified to practice in the field of aesthetic medicine. By registering, the user declares, under a solemn pledge, that they perform a professional activity compatible with the products purchased.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-724ace1 elementor-widget elementor-widget-text-editor\" data-id=\"724ace1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Products and orders<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17d88cd elementor-widget elementor-widget-text-editor\" data-id=\"17d88cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>All products presented on the site include a detailed description, price, and, when applicable, legal indications. ELAN reserves the right to change the characteristics, prices, and availability of products at any time. The user must register to place an order. After submission, the order will be validated and processed. ELAN may contact the user to confirm data or validate professional qualifications.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b746e26 elementor-widget elementor-widget-text-editor\" data-id=\"b746e26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Prices and payment<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c7ef9f elementor-widget elementor-widget-text-editor\" data-id=\"0c7ef9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>All prices listed on the site are in euros (\u20ac) and are subject to VAT at the applicable legal rate.<br \/>Available payment methods include:<\/p><ul><li>Multibanco Reference;<\/li><li>MB Way;<\/li><li>Paypal;<\/li><li>Apple Pay;<\/li><li>Google Pay;<\/li><li>Cash on delivery, at an additional cost.<\/li><\/ul><p><br \/>The order will only be shipped after payment confirmation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6f708d elementor-widget elementor-widget-text-editor\" data-id=\"c6f708d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>6. Shipping and deliveries<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dce3319 elementor-widget elementor-widget-text-editor\" data-id=\"dce3319\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>ELAN ships to national territory. Orders will be dispatched within an estimated period of 1 to 3 business days after payment confirmation, except for stock shortages or other exceptional circumstances. Shipping costs and times will be presented at checkout.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6ccf52 elementor-widget elementor-widget-text-editor\" data-id=\"f6ccf52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>7. Returns and claims<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62766a4 elementor-widget elementor-widget-text-editor\" data-id=\"62766a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">At ELAN, we accept exchanges or returns within 30 calendar days of the order being shipped. In these cases, the customer must contact us via email at <a style=\"font-size: 14px; font-weight: 500;\" href=\"mailto:elan@elanderma.com\">elan@elanderma.com<\/a>explaining the situation.<\/p>\n<p class=\"p1\">The shipping costs for exchanges or returns are \u20ac7.50 + VAT.<\/p>\n<p class=\"p1\">ELAN is not responsible for inadequate packaging that may cause damage to the products.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88a251d elementor-widget elementor-widget-text-editor\" data-id=\"88a251d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>8. Responsibilities<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0824e80 elementor-widget elementor-widget-text-editor\" data-id=\"0824e80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>ELAN is not liable for:<\/p><ul><li>Improper or inadequate use of the products by customers;<\/li><li>Damages caused by shipping, if not reported immediately;<\/li><li>Temporary interruptions to the site's operation for technical reasons;<\/li><li>Errors or omissions in the site's content.<\/li><\/ul><p>All products must be used solely by qualified professionals, in a clinical setting and with proper training.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ddee6b1 elementor-widget elementor-widget-text-editor\" data-id=\"ddee6b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>9. Personal data<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3961288 elementor-widget elementor-widget-text-editor\" data-id=\"3961288\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Personal data collected during the registration and purchase process is processed in accordance with the GDPR and our Privacy Policy, available on this site. The data is used exclusively for billing, shipping, customer support and, with consent, for sending commercial communications.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78fc4d9 elementor-widget elementor-widget-text-editor\" data-id=\"78fc4d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>10. Intellectual Property<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a91a225 elementor-widget elementor-widget-text-editor\" data-id=\"a91a225\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>All content on the site (texts, images, logos, videos, trademarks, design, among others) is the property of ELAN or is duly licensed. Its reproduction, distribution, or improper use is prohibited without express authorization.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0ab073 elementor-widget elementor-widget-text-editor\" data-id=\"d0ab073\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>11. Applicable Law and Jurisdiction<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-def4358 elementor-widget elementor-widget-text-editor\" data-id=\"def4358\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>These Terms and Conditions are governed by Portuguese law. In the event of a dispute, the parties agree to submit to the jurisdiction of the court of Guimar\u00e3es, waiving any other.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aaa2c73 elementor-widget elementor-widget-text-editor\" data-id=\"aaa2c73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-weight:500\">Last update:<\/span> 26 June 2025\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Termos e Condi\u00e7\u00f5es 1. Identifica\u00e7\u00e3o da empresa O presente site \u00e9 operado por: ELAN DERMA, LDASede: R. Joaquim Ribeiro Ferreira n\u00ba14 1\u00ba Piso, Vizela 4815-013NIF: 518225178Email: elan@elanderma.com Ao aceder e utilizar o site www.store.elanderma.com, o utilizador concorda com os presentes Termos e Condi\u00e7\u00f5es. 2. Objeto Estes Termos regulam o acesso, navega\u00e7\u00e3o e utiliza\u00e7\u00e3o do site, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":18,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-180","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"http:\/\/elanderma.com\/en\/wp-json\/wp\/v2\/pages\/180","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/elanderma.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/elanderma.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/elanderma.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/elanderma.com\/en\/wp-json\/wp\/v2\/comments?post=180"}],"version-history":[{"count":1,"href":"http:\/\/elanderma.com\/en\/wp-json\/wp\/v2\/pages\/180\/revisions"}],"predecessor-version":[{"id":2030,"href":"http:\/\/elanderma.com\/en\/wp-json\/wp\/v2\/pages\/180\/revisions\/2030"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/elanderma.com\/en\/wp-json\/wp\/v2\/media\/18"}],"wp:attachment":[{"href":"http:\/\/elanderma.com\/en\/wp-json\/wp\/v2\/media?parent=180"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}