{"id":3,"date":"2025-06-26T07:52:52","date_gmt":"2025-06-26T07:52:52","guid":{"rendered":"https:\/\/store.elanderma.com\/?page_id=3"},"modified":"2025-11-18T15:46:44","modified_gmt":"2025-11-18T15:46:44","slug":"politica-privacidade","status":"publish","type":"page","link":"https:\/\/elanderma.com\/en\/politica-privacidade\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92f1e01 e-flex e-con-boxed e-con e-parent\" data-id=\"92f1e01\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a31f2f2 elementor-widget elementor-widget-heading\" data-id=\"a31f2f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-270bdcd e-flex e-con-boxed e-con e-parent\" data-id=\"270bdcd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd47459 elementor-widget elementor-widget-text-editor\" data-id=\"fd47459\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At ELAN DERMA LDA, we respect your privacy and handle your data with full responsibility. This Privacy Policy describes how we collect, use, share, and protect the personal information of our customers and visitors, in compliance with the General Data Protection Regulation (GDPR \u2013 Regulation (EU) 2016\/679).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc6cb22 elementor-widget elementor-widget-text-editor\" data-id=\"fc6cb22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Collection of Personal Data<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd4fa5b elementor-widget elementor-widget-text-editor\" data-id=\"dd4fa5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>By using our website or interacting with ELAN DERMA LDA, we may collect information such as your name, email, phone number, address, Tax Identification Number (NIF), billing data, order history, and account access information (if applicable). This data is provided voluntarily, for example, when making a purchase, creating an account, or subscribing to our newsletter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-777dc0a elementor-widget elementor-widget-text-editor\" data-id=\"777dc0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Purpose of Processing<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20bc591 elementor-widget elementor-widget-text-editor\" data-id=\"20bc591\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The collected data is processed for:<\/p><ul><li>Processing and delivering orders;<\/li><li>Issuing invoices and fulfilling legal obligations;<\/li><li>Managing your user account;<\/li><li>Providing customer support;<\/li><li>Sending marketing communications, only with your consent;<\/li><li>Improving the browsing experience on the website.<\/li><\/ul><p><br \/>We only collect the data strictly necessary for each purpose.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a2503b elementor-widget elementor-widget-text-editor\" data-id=\"8a2503b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Legal basis<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1db2476 elementor-widget elementor-widget-text-editor\" data-id=\"1db2476\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We process your data based on different legal grounds, namely:<br \/>The performance of a contract (e.g., to process your order);<br \/>Compliance with legal obligations (e.g., tax-related);<br \/>Your consent (for sending promotional communications);<br \/>The legitimate interest of ELAN DERMA LDA in improving its services and protecting the website\u2019s security.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e15c38e elementor-widget elementor-widget-text-editor\" data-id=\"e15c38e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Sharing of Data with Third Parties<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aba98aa elementor-widget elementor-widget-text-editor\" data-id=\"aba98aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Your personal data may be shared with service providers that work with us, such as shipping companies, web hosting services, payment platforms, or technical partners. All these entities are contractually obliged to protect your data and not use it for purposes other than those agreed upon.<br \/>We never sell your personal data, nor do we share it with third parties without a clear legal basis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45ee1e1 elementor-widget elementor-widget-text-editor\" data-id=\"45ee1e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Data Security<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf7e02a elementor-widget elementor-widget-text-editor\" data-id=\"bf7e02a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We implement appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, alteration, or improper disclosure.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5eb23f4 elementor-widget elementor-widget-text-editor\" data-id=\"5eb23f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Data Retention<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36ee73a elementor-widget elementor-widget-text-editor\" data-id=\"36ee73a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Given the professional nature of the products and their clinical use, returns are not accepted, except in cases of shipping errors or defective products. In such cases, the customer must contact us within 5 business days of receiving the order, by email to <a style=\"font-size: 14px; font-weight: 500;\" href=\"mailto:elan@elanderma.com\">elan@elanderma.com<\/a>, attaching images and an explanation of the issue.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-939767f elementor-widget elementor-widget-text-editor\" data-id=\"939767f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Your Rights<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ba13bd elementor-widget elementor-widget-text-editor\" data-id=\"4ba13bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAs a data subject, you have the right to:\n<ul>\n \t<li>Access your data;<\/li>\n \t<li>Request the correction of inaccurate data;<\/li>\n \t<li>Request the deletion of your data (\u201cright to be forgotten\u201d);<\/li>\n \t<li>Object to the processing of your data, in certain cases;<\/li>\n \t<li>Request the restriction of processing;<\/li>\n \t<li>Withdraw your consent, when it is the legal basis;<\/li>\n \t<li>Request data portability.<\/li>\n<\/ul>\nYou can exercise any of these rights via the email: <a style=\"font-size: 14px; font-weight: 500;\" href=\"mailto:elan@elanderma.com\">elan@elanderma.com<\/a> We will respond as soon as possible, within the legally prescribed timeframe.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19cfbd8 elementor-widget elementor-widget-text-editor\" data-id=\"19cfbd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Cookies<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f15b3b elementor-widget elementor-widget-text-editor\" data-id=\"8f15b3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our website uses cookies to ensure the proper functioning of the online store, enhance your browsing experience, and collect statistical data. You can configure or disable cookies directly in your browser.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5000ff8 elementor-widget elementor-widget-text-editor\" data-id=\"5000ff8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Changes to this Policy<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de90f00 elementor-widget elementor-widget-text-editor\" data-id=\"de90f00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We reserve the right to update this Privacy Policy whenever necessary. The most recent version will always be available on this website, with the date of the latest update indicated.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74d3166 elementor-widget elementor-widget-text-editor\" data-id=\"74d3166\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<span style=\"font-weight:500\">Last update:<\/span> 26 June 2025\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de privacidade Na ELAN DERMA LDA , respeitamos a sua privacidade e protegemos os seus dados com total responsabilidade. Esta Pol\u00edtica de Privacidade descreve como recolhemos, utilizamos, partilhamos e protegemos as informa\u00e7\u00f5es pessoais dos nossos clientes e visitantes, em conformidade com o Regulamento Geral sobre a Prote\u00e7\u00e3o de Dados (RGPD \u2013 Regulamento (UE) 2016\/679). [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/elanderma.com\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elanderma.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elanderma.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elanderma.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elanderma.com\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":0,"href":"https:\/\/elanderma.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"wp:attachment":[{"href":"https:\/\/elanderma.com\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}